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FAQs
Purchase
Supports worldwide shipping.
What payment methods do you accept?
Can cancel my order after it has been placed?
How can I check the status of my order?
Do you offer shop credits?
We accept major credit cards, PayPal, Stripe, Apple Pay, Google Pay, Visa, Amex, Discover and Mastercard.
If you need to change or cancel your order, you can do it yourself in the back office. If you encounter difficulties in operation, you can contact us and we will try our best to meet your requirements.
You can check the status of your order by logging into your account on our website or by using the tracking number provided in your shipping confirmation email.
Yes, we offer shop credits for each
order. 1 shop credit is equivalent to a $1 voucher.
order. 1 shop credit is equivalent to a $1 voucher.
Products
Our products come with a one-year limited warranty.
Can I get a discount code?
How do I determine if my coffee machine is compatible with your products?
What is the difference between a bundle and a single?
Can I return an item if I am not satisfied with it when I receive it?
Yes, we have 5% off your first order, sign up to the website and subscribe to emails to get a discount code.
For mini scale, it fits most of coffee machine. For EM, you need to check the coffee machine interface thread size, we have G1/8 and M6 thread adapter.
The price of the bundle will be discounted compared to the individual items.
Yes, we offer a thirty-day, no-questions-asked return warranty policy.
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