Shipping Policy

Thank you for purchasing our products. We are dedicated to ensuring that your order is delivered in a timely and efficient manner. The following shipment policy outlines important information regarding customs, duties, taxes, and estimated shipping times.

Customs, Duties, and Taxes

  • Buyer‘s Responsibility: Customers are responsible for all customs, duties, and taxes imposed by their country. These fees are not included in the purchase price or shipping costs of our products.
  • Charges: Customs policies vary widely, so we cannot predict these charges. For details, please contact your local customs office.
  • Compliance: The recipient is the importer of record and must comply with all laws and regulations of the destination country.

Shipping Time

  • Processing Time: Orders will be processed within 3 business days after order confirmation. Processing time excludes weekends and holidays.
  • Delivery Estimates:
    • International: 7-15 business days, subject to customs processing, which may extend delivery times.
  • Delays: Customs clearance and other factors outside our control can significantly affect delivery times. We appreciate your patience in these instances.
SHIPPING COUNTRIES/REGIONS
Countries/RegionsCondition/ OptionsReference time limitShipping Fee
United States<US$99 Standard – Ship from China, normal postal8-15business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Canada<US$99 Standard – Ship from China, normal postal8-15business daysUS$15.99
>=US$99 Standard – Ship from China, normal postalFree
UK<US$99 Standard – Ship from China, normal postal5-8business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
France, Italy, Germany, Spain,
Netherlands,
Belgium,
Ireland,
Türkiye
<US$99 Standard – Ship from China, normal postal6-10business daysUS$15.99
>=US$99 Standard – Ship from China, normal postalFree
Australia<US$99 Standard – Ship from China, normal postal5-10business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Japan<US$99 Standard – Ship from China, normal postal4-5business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Luxembourg, Bulgaria,
Croatia,
Czech
Republic,
Estonia,
Finland
<US$99 Standard – Ship from China, normal postal6-10business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree

Hungary,
Poland,
Sweden
<US$99 Standard – Ship from China, normal postal6-10business daysUS$15.99
>=US$99 Standard – Ship from China, normal postalFree
Latvia,
Lithuania,
Malta,
Portugal,
Romania,
Slovakia,
Slovenia,
Austria,
Denmark
<US$99 Standard – Ship from China, normal postal6-10business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
South Africa,
Greece,
Switzerland,
<US$99 Standard – Ship from China, normal postal8-12business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Brazil<US$99 Standard – Ship from China, normal postal15-25business daysUS$15.99
>=US$99 Standard – Ship from China, normal postalFree
Norway,
The Philippines
<US$99 Standard – Ship from China, normal postal8-10business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Mexico<US$99 Standard – Ship from China, normal postal8-12business daysUS$15.99
>=US$99 Standard – Ship from China, normal postalFree
Chile,
Colombia
<US$99 Standard – Ship from China, normal postal19-21business daysUS$15.99
>=US$99 Standard – Ship from China, normal postalFree
Singapore,
Vietnam
<US$99 Standard – Ship from China, normal postal5-6business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Malaysia,
Cyprus,
Saudi Arabia,
Kuwait,
Qatar,
Bahrain,
lebanon
<US$99 Standard – Ship from China, normal postal8-12business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Thailand,
South Korea
<US$99 Standard – Ship from China, normal postal5-8business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Pakistan<US$99 Standard – Ship from China, normal postal11-13business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Israel,
New Zealand,
United Arab Emirates
<US$99 Standard – Ship from China, normal postal6-10business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Nigeria,
Ghana,
Uganda,
Egypt
<US$99 Standard – Ship from China, normal postal13-16business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Kenya<US$99 Standard – Ship from China, normal postal13-16business daysUS$15.99
>=US$99 Standard – Ship from China, normal postalFree
Tanzania,
Angola,
<US$99 Standard – Ship from China, normal postal11-13business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Rwanda<US$99 Standard – Ship from China, normal postal9-13business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Jordan<US$99 Standard – Ship from China, normal postal10-14business daysUS$9.99
>=US$99 Standard – Ship from China, normal postalFree
Rest of the World<US$129 Standard – Ship from China, normal postalNot sureUS$15.99
>=US$129 Standard – Ship from China, normal postalFree

Tracking Your Order

  • A tracking number will be sent to your email once your order has shipped. This can be used to track your package via the carrier’s website.
  • You can also find the relevant tracking number by checking the order information on our website.

Changes to Your Order

  • Should you need to change your shipping address after your order has been placed, please contact us as quickly as possible. We will do our best to accommodate your request, but we cannot guarantee changes can be made once an order is processed.

Contact Us

For any questions or concerns regarding your order or our shipment policy, please reach out to us at support@bookoocoffee.com

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