About purchase #
1. Can I change my order details?
-If the parcel is not dispatched to the warehouse, it can be modified.
-If the parcel is shipped to the warehouse, it cannot be modified
Modifications can be made through the AI bot or contact with us : support@bookoocoffee.com
2. How do I update my shipping address?
- Undelivered to warehouse
Can be modified, modifications can be made through the AI bot or contact with us :support@bookoocoffee.com
- Already shipped to the warehouse.
Can be modified, modifications can be made through the AI bot or contact with us :support@bookoocoffee.com
- Shipment has started
The recipient needs to contact the last-mile logistics provider to change the address, we can’t change it.
